The Catastrophe Call Center is now operational. Customers reporting catastrophic losses will be automatically routed to the Call Center 24/7 by pressing "3", when calling our claims 800 number (800.765.9749). We are ready to service your initial claim report and damage inspection needs.
Chat with a Claim Representative to find what you need! We are available from 8:30am to 5pm EST.
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Report A Claim
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How to Report A Claim
There are many reasons to report a claim in a timely manner. The process is as easy as 123.
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Report A Claim Form
Complete this online form and a claims representative will contact you promptly.
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Claim Follow-up Inquiry Form
Complete this form to receive a status of your claim
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Acord Forms
These Acord Forms are available in Adobe Acrobat PDF format
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Stop a Claim Before it Happens!
The Loss Assistance Hotline provides Specialty Lines policyholders with 2 FREE HOURS
of legal consultation with knowledgeable attorneys on any matter that could potentially
result in a claim under a PHLY policy.
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Legal Claims Information
It is understood that you have read the legal notification before submitting a loss
notice.
Ten Reasons Why PHLY Claims Is The Best!
- Experienced Claims Management
- Type of Loss/Product Technicians
- Initial Management Review of Every New Claim
- Cradle to Grave File Management
- Strong, Consistent, Centralized Department Structure
- Individual File Loss Reserving
- Low Examiner Authority "Reserves/Settlement"
- Review Committee for Every New Law Suit
- Manageable Workloads
- Emphasis on Educational Development